Payroll, timesheets, mileage, absences - all of these administrative tasks can be an excruciatingly time-consuming process, especially when you’re manually logging each tedious line of data into a lifeless spreadsheet. Almost all companies will turn to software to get it done; and a custom design can go a long way towards automating these processes in their entirety.

But when it comes to Human Resource Management Software, there’s a tonne of off-the-shelf products and solutions you could purchase. So why would you want to commission a custom one? The answer is in the name. 'Custom' software means that all of the specific nuances of your business can be realised and accounted for.

Why Go Custom? 

None of these off-the-shelf products were designed specifically for your business. As such, these canned solutions often won’t fit your needs entirely - and you’ll most likely end up paying for parts of the software you’ll never use. Especially if you have a unique workflow, or are subject to regulations that can’t be accommodated by an off-the-shelf management system.

Previously, for example, we had the pleasure of designing a system for Elliots Hill, a leading social care provider based in the UK. From supported living and residential care to education and training for individuals with learning difficulties, Elliots Hill provide a broad and wide-reaching service that benefits thousands across the UK. It's possibly no surprise, then, that streamlining their systems was a high priority for the company. 

Initially, the staff were having to log their shifts by hand on printed spreadsheets across several of their care facilities. This data was then manually entered into the company’s existing software to calculate pay. It goes without saying that this was a time consuming process, and prone to numerous errors across each stage. It often lead to staff being paid late, and took hours of administration. 

The challenge, then, was to design a software that not only would automate the time-logging process, but would also export this data directly to their accountancy software. Not only that, but the client also required a way for staff to record mileage of journeys made and any details of overnight stays. It’s this combination of requirements that creates the unique ‘nuance’ of the company - and indeed, the software.

As the project continued, and as staff began to utilise the software, they realised there were a number of other 'nuances' that would make their life much easier. Due to the modular and open nature of the software - the beauty of bespoke, if you will - we were easily able to implement these features, including a leave and absence system that could automatically calculate Bradford factor, whilst also allowing staff to book leave in a centrally visible calendar.

So How Do We Design It?

Whether we’re designing Human Resource Management software for Healthcare Industries, Finance Industries, or Food/Drink, the most important things to consider are the specific nuances of each company - and the nuance of HR Management as a whole. What exactly do they require? And how do we set about deciding it?

1. Firstly, it’s imperative to set and understand the project goals. For example, perhaps your business has a high-turnover rate and business growth / profit depends on how quickly you can hire and replace staff. The specific goals of the project, then, would be to automate this process reliably, whilst decreasing the time it takes to hire / find prospects. 
   
   
2. Secondly, we would take a look at what existing systems are in place, if any. That way, we can help locate the shortcomings of the current software or process, whilst giving us a complete understanding of the situation - which is vastly important when it comes to custom software, HR or otherwise.
   
   
3. Then, it’s time to workout how the specific workflows need improvement. For example, automating any manual processes (that can be automated) such as transferring data from system to system by hand - as in the case with Elliots Hill.
   
   
4. Now it’s time to start developing the software. Combining both the knowledge of how your staffing process, payroll, and general HR management works with an astute coding expertise, we’ll begin crafting a bespoke system that caters precisely to your business.
   
   
5. The software will be well on it’s way to taking shape, but it’s important we keep testing and implementing the software in small deliverable parts. That way, any new issues that may arise can be solved - and it’s in this stage that often any additional requirements are raised and added. Such is the beauty of a custom management system.

In Conclusion…

Whereas a catch-all solution might help speed up your HR processes, it’ll never give you the complete, reliable solution that custom software brings. Especially when you consider the myriad of variables stretching across different industries, such as implementing the Bradford Factor, catering for abnormal working hours, administration, payroll, performance management, employee turnover and the ability to track training and certifications - to name just a few.

Looking to improve your HR Management with bespoke software, or want to find out any more information about our design process? Feel free to get in touch with us via our website.